Effective date: 14 April 2026 | Last updated: 14 April 2026
Tradie Roo & Co (operated by LJ & ND Holdings Pty Limited, ABN 69 691 766 908, with intellectual property owned by Fucot Pty Ltd) is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or services, you agree to the collection and use of information as described in this policy.
Tradie Roo & Co is an Australian children's wellbeing company delivering the R.O.O. Wellbeing Program — a clinically co-developed social-emotional learning curriculum for primary schools (Years K–3).
We collect different types of information depending on how you interact with us:
| Who you are | What we collect | Why |
|---|---|---|
| Parents / Carers (Roo Crew Family members) |
Name, email address, child's first name and age, country | To provide membership access, send resources, and personalise communications |
| Educators / Schools | Name, email address, school name, role | To provide program resources, respond to enquiries, and support the R.O.O. program delivery |
| Website visitors | Email address (if you sign up for a free sample or contact form) | To send requested materials and relevant updates |
We do not use cookies for tracking or advertising. We use one session cookie for login authentication only — this is essential for the members area to function and does not track your browsing behaviour.
We will not use your information for any other purpose without your consent.
If you have signed up for our mailing list or membership, you may receive emails from us about program updates, resources, and relevant news. Every email includes an unsubscribe link. You can also opt out at any time by emailing lynne@tradieroo.org.
We use Mailchimp (Intuit Inc.) to manage our mailing list. Mailchimp stores subscriber data on servers in the United States. By subscribing, you consent to your email address being transferred to and processed by Mailchimp in accordance with their Privacy Policy.
While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.
Tradie Roo & Co is developing a research partnership with Macquarie University to evaluate the effectiveness of the R.O.O. Wellbeing Program. If your school participates in a research study:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
We retain your personal information for as long as your account is active or as needed to provide our services. If you would like your information deleted, please contact us at lynne@tradieroo.org and we will action your request within 30 days.
Where information is no longer needed for the purpose it was collected, we will securely delete or de-identify it.
Under the Privacy Act 1988 and Australian Privacy Principles, you have the right to:
To exercise any of these rights, contact us at lynne@tradieroo.org.
If you have a concern about how we have handled your personal information, please contact us first at lynne@tradieroo.org. We will respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Our website and membership services are directed at parents, carers, and educators — not at children directly. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information without parental consent, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify members of material changes by email. The effective date at the top of this page will always reflect the most recent version.
For any privacy-related questions or requests: